IAN MURRAY

GOVERNMENT DIGITAL SERVICES (GDS) - POST OFFICE FOUL UP

The Rt Hon Ian Murray is the Labour MP for Edinburgh South, and has been an MP continually since 6 May 2010. According to the Government website, he currently holds the Government posts of Minister of State (Department for Science, Innovation and Technology), and Minister of State (Department for Culture, Media and Sport).


Parliamentary office
House of Commons
London
SW1A 0AA

Phone Number: 020 7219 7064
Email Address: ian.murray.mp@parliament.uk

Constituency office
31 Minto Street
Edinburgh
EH9 2BT
Phone Number: 0131 662 4520
Email Address: ian.murray.mp@parliament.uk

Website
https://www.ianmurraymp.com/

X (formerly Twitter) https://twitter.com/IanMurrayMP

GOVERNMENT DIGITAL SERVICES (GDS) - POST OFFICE FOUL UP

It is alleged that the GDS has deliberately engineered in a software mismatch to enable Companies House to be able to fine companies and directors, and is some cases to target specific companies and directors, such as to make their enterprises inoperable. In the process generating income for a potholed and rutted economy. This process of buck-passing, or institutional ping-pong is is known as "Vampire" politics, due to the blood sucking nature of the practice. The buck-passing, being designed to wear a complainant down. To drain them of energy, rather than to deal with the issues that are making Britain less attractive to investors, and tourists.

That this systematic targeting of companies in the United Kingdom, began with Rishi Sunack, in not supplying the usual warning letters that were previously relied upon, in the full knowledge that millions of pounds of income from fines would be generated, as late filing fees. The proof of which is the rapidity of letters sent to companies, the moment a filing date is missed. Such agenda, allegedly, instigated for no other reason than to inconvenience UK companies and cost them more money to operate. Where, before such, vampire tactics, the UK was a safer place to do business, with companies house operating on a friendlier basis. Making the UK a hostile place to conduct, or locate a business.

GOVERNMENT DIGITAL SERVICES

Subject: Urgent: GDS Identity‑Handover Failure Preventing Companies House PIN Issuance

Dear Minister,

I am writing to request urgent intervention regarding a systemic failure affecting the Government Digital Service (GDS) identity‑verification handover to Companies House.

Three separate companies registered at the same address in Sussex have directors who were each successfully identity‑verified at the Post Office. Despite this, none of the directors received their Personal Identification Numbers (PINs), which are required to file Confirmation Statements.

This pattern strongly indicates a failure in the GDS → Companies House identity‑token transfer, rather than a postal issue. Without the PINs, the companies are legally unable to meet statutory filing obligations and are exposed to penalties or involuntary strike‑off through no fault of their own.

I therefore request:

Immediate investigation into the GDS identity‑handover process for the affected directors.

Urgent re‑issue of the relevant PINs, by post and by secure digital means where possible.

Written assurance that no enforcement action will be taken while this failure is being resolved.

Confirmation of whether an address‑level or batch‑level error has occurred within GDS systems.

Given the statutory deadlines involved, I would be grateful for your urgent assistance. Please see the correspondence attached, from Companies House, to confirm that they say they are not to blame for this matter, and that they either will not, or cannot (by virtue of departmental responsibility) raise this issue with yourselves, or correctly identify those responsible. In so doing, confirming that there is no appeal process, safety net, no support, or back up, for when the system fails. Thus rendering the system dysfunctional.

Yours sincerely,

[Name]
[Company Names & Numbers]
[Address]
[Contact details]


Where to send it


London

You may also copy to:

- CEO, Companies House

- Your constituency MP

- The Parliamentary and Health Service Ombudsman (if no reply after 8 weeks)

WIKIPEDIA

According to Wikipedia, Ian Murray (born 10 August 1976) is a British politician who has served as Minister of State jointly in the Department for Culture, Media and Sport and the Department for Science, Innovation and Technology since September 2025, having previously served as Secretary of State for Scotland from July 2024 to September 2025. A member of the Labour Party, he has been the Member of Parliament (MP) for Edinburgh South since 2010. He previously served as Shadow Secretary of State for Scotland from 2015 to 2016 and again from 2020 to 2024.

Murray previously served as a City of Edinburgh Councillor for the wards of Liberton and Liberton/Gilmerton from 2003 to 2010. Murray was the sole Labour Party MP representing a Scottish Constituency from 2015 to 2017 and from 2019 to 2023.

Following Labour's victory in the 2024 general election, Murray was appointed Secretary of State for Scotland by Prime Minister of the United Kingdom Keir Starmer. This mirrors his former position in the shadow cabinet. It was revealed that Murray received a £5,200 donation from the Baronet Gordon Dalyell during the 2024 general election.

In 2024, Murray became the first serving Secretary of State to take paternity leave, following the birth of his second child.

In September 2025, Murray was relieved of his post following a cabinet reshuffle. He returned as Minister of State jointly in the Department for Culture, Media and Sport and the Department for Science, Innovation and Technology the following day.

Murray was sworn of the Privy Council on 10 July 2024, entitling him to be styled "The Right Honourable" for life.

 Darren Jones - Duchy Lancaster - Digital IDs - Blair McDougall

LINKS

https://members.parliament.uk/member/4479/contact

https://members.parliament.uk/member/4479/contact